Elena Casal is the Chief Client Officer at The Clearing House, responsible for creating and managing the holistic experience for its customers and partners. The role is focused on promoting the company’s work to its diverse target segments, including growing the RTP® network across U.S. financial institutions, evolving the customer engagement model for all TCH payments networks, and overseeing business lines focused on payments education, compliance and advocacy. 

Elena has deep experience with product and customers in the payments industry. Prior to joining The Clearing House, Elena held regional and global product management positions at FIS, Clear2Pay and Fiserv where she was focused on building products and services across the global enterprise payments landscape. She also worked at the Federal Reserve Bank within the Retail Product Office and Monetary Policy Divisions with a focus on cross-border activities and economic policy in Latin America. 

Elena currently serves on the Women in Payments Advisory Board, the P20 Board as well as the Girls on the Run Board.