Tarell Harrison

Enterprise Account Executive Omilia

Tarell Harrison is a customer experience technology leader with over a decade of experience helping enterprise organizations transform their contact center operations through intelligent automation and conversational AI.

Throughout his career, Tarell has worked at the intersection of CX strategy and technology, partnering with organizations to modernize how they engage customers at scale — moving them from legacy IVR systems toward AI-powered, agentic voice and digital experiences that drive measurable outcomes. His background spans the full sales and solutioning cycle, from initial discovery through complex technical evaluations, RFP responses, and executive-level deal navigation.

At Omilia, Tarell leads enterprise accounts with a focus on the financial services sector, where the stakes around compliance, authentication, and seamless customer journeys are uniquely high. He works closely with financial institutions to deploy conversational AI solutions that reduce handle time, improve containment rates, and deliver the kind of secure, frictionless experiences that today's customers expect — without sacrificing the oversight that regulated industries demand