Panel: Delivering Personalization at Scale for Every Era of the Banking Customer Journey
Banking and fintech solutions must evolve to meet the needs of diverse customer demographics, including Gen X, Gen Z, Millennials, and Baby Boomers. In this session, we will showcase fintech innovations that enable hyper-personalized banking experiences across all stages of the customer journey. Join this panel to learn how to enhance customer experience through personalization, gaining insights into customer preferences, changing banking trends, and understanding the importance of user-centric innovation to deliver tailored financial services for every demographic.
Monday 10 March 2:30 PM - 3:10 PM Titian 2201A - 2301B
Banking and fintech solutions must evolve to meet the needs of diverse customer demographics, including Gen X, Gen Z, Millennials, and Baby Boomers. In this session, we will showcase fintech innovations that enable hyper-personalized banking experiences across all stages of the customer journey. Join this panel to learn how to enhance customer experience through personalization, gaining insights into customer preferences, changing banking trends, and understanding the importance of user-centric innovation to deliver tailored financial services for every demographic.
Titian 2201A - 2301B US/Pacific
