Panel: Improving Customer Acquisition and Loyalty with Embedded Finance
Banks and fintechs must employ stronger distribution strategues to meet, acquire and retain customers while adapting to shifting business and revenue models. In this session, we will discuss how a platform approach can create seamless financial experiences that enhance customer acquisition and retention. They will explore the benefits of embedding financial services into non-financial platforms to boost customer engagement and drive long-term loyalty. Join this panel to learn strategies for integrating embedded finance into your business model, enhancing customer engagement, and fostering lasting customer loyalty.
Tuesday 11 March 10:00 AM - 10:40 AM Veronese 2401A - 2501B
Banks and fintechs must employ stronger distribution strategues to meet, acquire and retain customers while adapting to shifting business and revenue models. In this session, we will discuss how a platform approach can create seamless financial experiences that enhance customer acquisition and retention. They will explore the benefits of embedding financial services into non-financial platforms to boost customer engagement and drive long-term loyalty. Join this panel to learn strategies for integrating embedded finance into your business model, enhancing customer engagement, and fostering lasting customer loyalty.
Veronese 2401A - 2501B US/Pacific
Speakers
MD, Head of Connectivity Solutions & Embedded Finance, Wells Fargo
Head of Embedded Finance, Citizens
Principal, Flagship Advisory Partners
Head of Connected Commerce, Citi Retail Services
