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Panel: Revolutionizing Rewards and Loyalty Programs Through Data and Customer-Centric Innovation

AI, APIs, advanced data analytics, and customer-centric innovation are helping banks and fintechs transform rewards and loyalty programs. In this session, we will examine how these technologies revolutionize customer engagement for financial institutions. Join this panel to learn next-generation techniques for creating tailored, data-driven rewards and loyalty programs that cater to unique customer preferences, and explore how these initiatives can enhance customer experiences, satisfaction, and retention.


Monday 10 March 3:15 PM - 3:55 PM Titian 2201A - 2301B

Add to calendar 03/10/2025 15:15 03/10/2025 15:55 Panel: Revolutionizing Rewards and Loyalty Programs Through Data and Customer-Centric Innovation

AI, APIs, advanced data analytics, and customer-centric innovation are helping banks and fintechs transform rewards and loyalty programs. In this session, we will examine how these technologies revolutionize customer engagement for financial institutions. Join this panel to learn next-generation techniques for creating tailored, data-driven rewards and loyalty programs that cater to unique customer preferences, and explore how these initiatives can enhance customer experiences, satisfaction, and retention.

Titian 2201A - 2301B US/Pacific
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Speakers

Brandt Smallwood

Chief Strategy Officer, Bilt Rewards

Cara Oppenheimer

Co-Founder, goodbuy

Jody Bhagat

President of Americas, Personetics

Rex Salisbury

Solo-GP, Cambrian