Rodney E. Hood
Former Acting Comptroller of the Currency U.S. Treasury
The Honorable Rodney E. Hood is a veteran financial services leader and former federal regulator who has helped shape the modern fintech landscape from both inside and outside government. He has served as Acting Comptroller of the Currency, a Board Member of the FDIC, and Chairman of the National Credit Union Administration—bringing a strong focus on innovation, financial access & inclusion, and safety to the nation’s financial system.
At the OCC, Mr. Hood reinstated the Office of Financial Technology and Innovation, approved a fintech bank charter to expand small business lending, and promoted forward-looking policies that enabled banks to custody digital assets and partner more effectively with fintechs. At the NCUA, he created the agency's Office of Financial Technology & Access. He has long advocated for building bridges between traditional finance and emerging technologies to better serve consumers.
In the private sector, he’s held leadership roles at JPMorgan Chase, Wells Fargo, and Bank of America, and currently serves on the board of directors of Zest AI where he supports the responsible use of artificial intelligence to unlock credit access. He also serves on the Board of Directors of Northpointe Bank, Federal Home Loan Bank of Atlanta, and Intercontinental Exchange (ICE) - US Futures.
A frequent speaker and respected voice on regulatory modernization, Mr. Hood brings a pragmatic, mission-driven approach to fintech policy and innovation.
2026 Agenda Sessions
What do modern borrowers really expect from lenders today?
Borrower expectations have shifted. Speed and access still matter, but today’s consumers are equally driven by trust, flexibility, and protection. As financial stress becomes more common, borrowers want lenders who provide clarity, reassurance, and support throughout the entire credit journey—not just at origination. This session explores how lenders can design products, underwriting, and servicing models around real borrower needs, and what it takes to build experiences that feel stable, transparent, and human.
Takeaways:
• Why stability, transparency, and clear safety nets are becoming top borrower priorities
• How digital borrowers evaluate lenders beyond interest rates—across UX, reassurance, and flexibility
• How understanding borrower stress can inform underwriting, product design, and bundling
Sponsored by Trustage
Wednesday 01 April 13:05 - 13:50 Lending
Takeaways:
• Why stability, transparency, and clear safety nets are becoming top borrower priorities
• How digital borrowers evaluate lenders beyond interest rates—across UX, reassurance, and flexibility
• How understanding borrower stress can inform underwriting, product design, and bundling
Sponsored by Trustage
Lending US/Pacific
